Returns & Refunds Policy
At timelesstoyssale.com, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
You may return most items within 30 days of delivery for a refund or exchange, provided they are unused, in their original packaging, and in resalable condition. Some exclusions may apply.
To initiate a return, please contact our customer service team. You will receive instructions on how to proceed, including where to send your return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.
Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to an error on our part.
Exchanges
If you need to exchange an item for a different size or color, please contact us first. Exchanges are subject to product availability.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund as needed.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable products
- Personalized or custom-made items
For any questions regarding returns or refunds, please reach out to our customer service team. We’re happy to assist you!